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UI/UX Design Fundamentals: Creating Intuitive User Experience

10 Apr '24
7 min read


What comes to mind when you think of your favorite website? Is it the information it offers? Maybe the website has all the answers to your questions, or perhaps it’s that it lets you buy your go-to brands and products with the click of a button. Now, consider how the website was created. What elements went into creating your favorite website? What features does the site offer that would make you want to return?

Designing a website comes with many challenges. It would be best to make your site easy to use and provide what your users need. User Experience, or UX, allows you to design intuitive websites by focusing on what your users value most. Those visiting your website appreciate many aspects, including how convenient and easy it is to use and navigate. All these contribute to the overall user experience, although there is more to UI/UX design.


Importance of Intuitive Design in User Experience


The Interaction Design Foundation says UX design is about creating products that provide users with meaningful and relevant experiences. However, making websites easy to use and navigate is equally vital in enhancing user experience. ‘Intuitive Design,’ as it is called, can make it easier for customers to understand and use the end products.

A study by App Verticals suggests that most users abandon about 25% of mobile applications after the first use. The company points out the main reason for this as the lack of intuitive user experience. These days, most users are bothered by constant messages, notifications, and other digital distractions throughout the day, especially about the products they are interested in buying.

So, when building a product—physical or digital—you need to pay special attention to UX if you don’t want to frustrate, disappoint, or confuse your users. Remember that users will abandon your products outright if they experience difficulties with them. What’s more? Many users may also develop negative impressions about your company and may not buy from you anymore.

This is true for any product, including websites. An intuitive and responsive website makes users want to visit the site more frequently. That means you will be getting more visitors to your site, which can help boost business.


Understanding UI/UX Design


UI and UX design form the core of today's digital products. User Interface or UI design helps create visually appealing elements and components that serve as client communication systems. For example, buttons, icons, and layouts appear striking and help customers navigate the site and interact with the digital elements.

On the other hand, UX or user experience design digs deeper into understanding a user's or client's experience interacting with the products. User Experience accounts for many factors, including ease of use, features, functionality, and how users respond when they use a product.


User Engagement


UI and UX both profoundly impact user engagement. Visually striking interfaces can capture user's attention and compel them to explore the website, especially when it has well-crafted, organized, engaging, and optimized content. This translates to better user engagement, reduced bounce rates, and increased conversions.


User-Friendliness and Mobile-Responsiveness


Today's mobile-first world demands that your website be user-friendly and optimized for mobile devices. The design must adapt seamlessly to the smaller screens of tablets and smartphones. You should also ensure that your site is responsive on these devices and loads as quickly as its desktop counterparts.


Testing and Iterations


UI and UX design require extensive iterative testing. These iterations will tell you what design elements are working and what needs improvement. That way, you can change your strategy and create designs tailored to your user base.

You can observe your users and how they interact with your websites. Then, based on the data and feedback gathered, you can assess those areas that may need work and make the changes to provide more enhanced experiences. However, this should be a continuous strategy, not just a one-off.


Information Architecture and Navigation


Information architecture is a core component of intuitive UI/UX design. It refers to how the information on your website is organized, especially the content. Content should be logical and easy to read, so you should break it down into clearly labeled sections. However, more than just the content needs to be logical. The menus should also have descriptive labels so users know what they click on and where it will take them.



Visual Hierarchy and Layout Principles


Compelling visuals on your sites can help you capture your user's attention. However, visual elements can do much more than that. They can evoke different emotions in your users. Use high-quality images, videos, and other graphical elements that may be relevant to your users to improve your designs and the overall UI/UX experience. Visual elements also help communicate your brand identity to users, so you must optimize them to load fast if you want users to have better experiences with your websites.

However, website designs require more than compelling visual elements. You must also create a clear visual hierarchy by considering size, color, contrast, and typography. These metrics define the visual elements, and by paying close attention to them and tweaking them to your users' liking, you can create websites that will make visitors come back for more.


Intuitive Interactions


Website designs must be intuitive and interactive. That means the focus should be on creating designs that allow users to have meaningful interactions. As a UI/UX designer, you must anticipate how your users will interact with the websites and develop designs that match their expectations. Use familiar interactions such as swiping and scrolling, which can provide constant and consistent feedback. Animations are other familiar interaction elements that you can incorporate into your designs to enhance usability.


The Design Process


A typical UI/UX design process comprises seven steps, from defining the project and its scope to launching the final product. These steps ensure the process goes smoothly and the finished product works as it should.


Define Project Scope


It all begins with defining the scope of the project. This may involve discussing the project and its scope with stakeholders and members from the different departments, such as business, design, product, and technical. Team members from the business department explain the business requirements and objectives of the project. Similarly, the Design team gathers information on what to do before designing the product. The product team shares the timeline and resources required for the project, and the technical team defines the feasibility and any technical constraints encountered during the project.



Conduct Research


Next comes the research phase, where designers research and define problems before finding possible solutions. There are different types of research, such as user research, market research, competitive research, and product research.


Prepare Rough Draft


After thoroughly understanding the users, markets, competition, and product, designers must brainstorm and create an initial draft of the solution—a phase of the design process referred to as ideation. The rough draft includes hand-drawn sketches of the user interface, paper and digital prototype versions, and wireframed digital prototypes for testing.


Usability Testing


After creating the high-fidelity prototypes, designers test them for usability. Testing involves validating ideas, identifying any usability issues with the product, and accessibility.


Processing and Documentation


After running several iterations of product and usability testing, designers hand the final product to the development team so that they can start the engineering process. However, everything needs to be documented before handing it out.

Designers and engineers work together during the ideation phase to ensure the product moves smoothly from the design to the development phase. This also involves navigating the technical difficulties and communicating clearly with each other using appropriate tools.




The last step is all about launching the final product. However, it also involves inspecting the newly launched product and ensuring that its timely release helps meet business objectives, user demands and experience, and accessibility needs.



UI/UX Design: A Continuous Learning Process


UI/UX design is a process that needs continuous learning and implementation. Adopting a user-centric design and empathy can help your product stand out. However, as a UI/UX designer, you should also incorporate other practices, such as building design systems that can help enhance consistency and coherence across the organization while reducing time to market. Similarly, collaborating and communicating with other teams, including engineering and business, can help transition the product from ideation to realization.

Category : Technology


Written by Tejas Prasanna